Follow-ups on business quotes
Every open quote gets a follow-up plan. The agent drafts the messages, your rep approves each one and it goes out on schedule, so fewer quotes go cold.
Industries
AI for Telecom Providers
Business quotes and lapsed subscribers wait on someone's spare hour. We build AI into the tools you already use and train your team to run it.
Clients we work with in this field
The Work Behind the Network
McCarthy's AI works with telecom and internet providers of 10 to 500 people on the office work around the network. Everything runs in your own accounts through an AI agent we set up, and a person approves anything that goes to a customer.
What Slows a Network Business
- 01
Business quotes wait
A request for a business connection needs a site check and a written quote. Follow-up slips while the team is out on installs.
- 02
Lapsed subscribers nobody calls
Customers who cancelled or moved stay in the billing system or CRM with no one assigned to follow up. Some may return if the offer fits why they left.
- 03
Know-how that lives with a few technicians
Install steps and outage procedures live with the longest-serving technicians, and newer staff interrupt them to find an answer.
Where AI Helps First
Win back lapsed subscribers
The agent reads your CRM every week, ranks former subscribers by when they left and why, and drafts a personal message for each. Your rep approves and sends it.
A company brain for install and outage procedures
Technicians and support staff ask in plain language and get an answer that points to the guide or email behind it. Each person sees only what they're allowed to see.
Invoice reminders
Overdue business accounts get a polite reminder drafted by the agent for your accounts team to approve before the balance ages.
Common Questions
Still deciding? On a free 30-minute call we'll tell you what fits.
Can subscriber records go into AI?
We start with the right AI plan and settings and only use data you approve. Builds run in your own accounts, so subscriber records stay where you keep them. If you need private hosting, we'll tell you.
Can we message former subscribers?
A person approves every message before it goes out, which gives someone at your company the chance to check consent first. The agent drafts the note and builds the list from your CRM.
How does training work for a team in several towns?
Training runs on site or live online. Everyone gets AI 101, then a role session on the workflows built for their job, and offices and crews in different places can join the same sessions.
Related Research
Research · 6 min read
Your CRM already holds revenue worth winning back
Lost customers can be won back at a profit when the offer fits why they left, and a new lead's odds of a real conversation drop sharply after the first hour. The most quoted retention statistics are hard to trace to a method.
Case studies · 6 min read
Which sales and operations jobs AI has proven it can do
Customer support has the most evidence behind it, while proposals, meeting notes and weekly reports have no measured small-firm result yet. Every small-firm number we found came from a vendor.
Explore next
Free 30-minute call
Find Out What Your Team Could Get Back
On a free 30-minute call, you'll see one of our prompts run in your own AI tool and leave with a first step and its price, and you can keep subscriber data and financials out of it.